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Dealing With Delays Impacting Software Testing

We have all been there, on a project where the inevitable has happened. You guessed it, the code is late into testing, delivered at the 11th hour. Entry criteria has come under threat and possibly been ignored completely. Your test environment has been delivered but remains unproven as the code has not been available. The Project Manager has been harassed by the business stakeholders for the development delay and is not interested in your problems. IT Management are pressing to see the project delivered on time and to top it all, Marketing have arranged for a campaign launch to occur on the prescribed delivery date. As the Test Manager, you are now the primary obstacle to go live; the success of the project is resting on your shoulders. Oh yes, and your six week testing window has been reduced to four.

This is the stress (no pun intended), of the test execution phase. Not only are you now required to think out of the box in order to complete the testing, but you must also be thinking at a far wider level than just testing. There are actions that can be taken at a project level which can make a massive difference to the work of the testers.

Let’s start by looking at this from the wider perspective. I remember a situation on a very early project I was managing. Sat in a project progress meeting and being asked how we could test with an execution window reduced from four weeks to two. I dug my heels in and refused to budge, resulting in a separate meeting immediately afterwards with the PM, being instructed that this was not the right course of action and getting some early tuition in the art of testing.

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Software Testing Interview Questions

I am not suggesting that these are the only questions that would be asked, but are some samples for consideration. These are questions that I have used when interviewing others:

1. How many test scripts can you write in a day?

I am looking here for the ability to estimate. Whilst in reality the question is impractical, because it depends on so many different factors, I want to see the interviewee come up with some kind of answer. When estimating, there is a need to make assumptions and having a ball park figure enables someone to provide rough estimates more quickly.

2. How many test scripts can you execute in a day?

This is a repetition of the first question. I normally ask one directly after the other. The more junior resources tend to struggle with the first question and then the second also. The better resources learn from the experience of the first question and respond in a more positive manner to the second. Now I am not only looking at the ability to estimate, but also the ability to learn and an indication of the resources chances of seniority going forward.

3. Do you see testing as a service or a discipline?

Personally I am quite passionate about this one. I very much see testing as a discipline and a part of the software life-cycle that is as important as analysis, design and development. What I am trying to understand is the background that the individual someone has come from. Consultancy can demand one or other mindset and someone coming from either background can adapt, but I would suggest it is easier to revert from discipline to service than vice versa.

4. What is the most interesting defect you have found?

This is a passion question. I am looking to see if the individual can recount a particular incident and in what degree of detail. This begins to tell me whether they are a career tester or someone who is doing a job.

5. What are the key components of a test script?

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